SERVICES



Mystery Shopping Surveys
- Our professional Mystery Shopping Surveys help you to audit your exhibited customer service level.
Employee Feedback Survey
- When a customer speaks, always listen.
Customer Feedback Survey
- Our employee feedback surveys yield results.



Customer Service Excellence
- Excellent customer service is NOT an option, a customer always deserves it
Training of Trainers Master Course
- Effective knowledge transfer is not an in-born trait, you can learn it and perfect it as a professional trainer
Talent Management & Succession Planning
- Talent needs to be secured and properly managed at every cost possible.
Corporate Governance Excellence
- Excellent Corporate Governance is Smart Business
SME Business Management Excellence
- Business Management excellence is key to a successful business.
Supervisory Skills Training
- We realise that supervisory skills are not in-born, they are acquired through training and on-job application.
Managerial Skills Excellence
- Through training and coaching, those promoted into managerial positions can effectively deliver
Office Management Mastery-Secretaries/ PAs
- Secretaries and PAs of the current dynamic business environment require a different skills set to perform effectively.
Team Building
- Our team building helps to align the staff to the core objectives of the organization
8 Pillars to Leadership Excellence
- Effective leadership is not an option, it’s a preliquisite to organizational success, become the leader you desire
Microsoft Office Package Mastery
- The computer has proven to be an effective aid to productivity in organizations, mastering its tools is critical
Finance for Non-Finance Managers
- n the business information age every manager need to have basic understanding in finance management